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Subpoenas and Legal Information Requests

Last updated: Mar 11, 2026

This page provides information for those seeking user data from Viral Instinct Inc. d/b/a Methods / Methods Cash or its affiliates (collectively, "Methods") via a subpoena or other legal information request (e.g., a warrant from a law enforcement agency). When Methods receives legal requests for user data, we review them carefully and work diligently to handle them in accordance with applicable law. Any information requests that are not legal in nature should be directed to Methods' Support team.

Addressing Your Legal Information Request

The Methods entity to which you should address your legal information request depends on the Methods product to which your inquiry pertains. Methods is not a bank but works with bank partners to provide banking and payment infrastructure services.

  • If your inquiry relates to the Methods Card product or to expense management services, you should address your legal information request to Viral Instinct Inc. d/b/a Methods.
  • If your inquiry relates to the Methods Cash product (accounts that allow customers to access FDIC-insured bank accounts or payment services) or the bill payment feature, you should address your information request to Viral Instinct Inc. d/b/a Methods Cash.
  • If your inquiry relates to both Methods Card and Methods Cash products, you should address your request to Viral Instinct Inc. covering both.

Serving Your Legal Information Request

Methods expects all legal information requests it receives to comply with applicable laws and rules, including those governing how the request must be served. You may serve Viral Instinct Inc. in Delaware through their registered agent at the address on file with the Delaware Division of Corporations.

You may also serve Methods through its identified registered agent for service of process in various other states where a registered agent is authorized to accept legal process on its behalf. The best way to identify a registered agent, if applicable, who is authorized to accept legal process in a particular state is to perform a business entity search on the website of the governmental entity in that state who maintains a record of businesses registered with the state (in many states, either the Secretary of State or Division of Corporations).

We kindly request that you serve any subpoenas or other legal information requests on the registered agent for the entity to whom your request is directed. This helps ensure that your request will be received and routed to the correct personnel for handling in the most efficient and timely manner. If you wish, you may also send a courtesy copy of your subpoena or request via email to legal@support@methods.cash to help minimize any delay in our response to your request. Please note, providing a courtesy copy via email alone will not constitute proper service on Methods or its affiliates. We appreciate your cooperation.

Responding to Your Request

Please identify in your request an email address or other electronic means we may use to provide any information that may be responsive to your request. This will help us to expedite a response to your request in the most cost-effective and efficient manner.

Viral Instinct Inc. d/b/a Methods / Methods Cash — Delaware C-Corp